For any issues, complaints, or suggestions that you need to communicate to MOVILIDAD TURÍSTICA CANARIA, S.A.U., please contact us through the following contact methods: Postal address/registered office: C/ Las Adelfas, 32, 1st Floor Agüimes C.P. 35260 Las Palmas de Gran Canaria, island of Gran Canaria, Autonomous Community of the Canary Islands, Spain.

Phone: +34 928 184 608 / +34 650 617 296

Email: reclamaciones.canarias@alsa.es

Opening hours: Monday to Friday from 9:30 AM to 5:00 PM / Saturdays from 9:00 AM to 12:30 PM

MOVILIDAD TURÍSTICA CANARIA, S.A.U. will respond to your communication as quickly as possible and in any case, within a maximum period of one (1) month from the date of submission of your complaint.

Likewise, at the mentioned address, official Complaint Forms are also available for your use.